FAQs

BRB You

We offer personalised, evidence-based mental wellness support via text or video therapy. If you’re new to therapy or prefer a slower pace, text therapy can be a great way to start. For a more involved session, video therapy offers deeper engagement and face-to-face interaction.

Whether you’re dealing with anxiety, burnout, grief, or just need someone to talk to, our therapists are here to support you—on your terms.

Our services allows you to talk with a licensed mental health professional online while maintaining your anonymity. This means that you don’t have to share any personal information such as your name or address.

Feel free to use a pseudonym to ensure your privacy while receiving the support you need.

Lastly, be rest assured that everything shared during your sessions will remain confidential. Our team of certified mental health professionals are bound by and adheres to strict confidentiality agreements and privacy laws ensuring your privacy is always protected.

During your session, you’ll receive professional support through our secure online platform or app. You can choose between text- or video -based support based on what feels most comfortable for you.

Typically, a session begins with your mental health professional discussing your current concerns, personal history, and preferred treatment options tailored to your unique needs.

Each session is personalized, so experiences may vary. Rest assured, you can expect to receive compassionate and professional care aimed at enhancing your mental health and well-being.

That’s okay. BRB was designed to make mental wellness support more approachable, especially for first-timers. Text therapy can be a gentle starting point, and we’ll guide you at every step.

Head to our booking page, select a service that suits you, and choose your preferred time. It’s that simple and fuss-free.

BRB Kids

It’s an outdoor-based programme that supports children’s mental and emotional health through nature play, mindfulness, and exploration. Think fun scavenger hunts, journaling, sensory walks, led by trained therapists.

Nature reduces stress, builds focus, and supports emotional regulation. Our programmes are designed to help children slow down, observe, and connect with themselves and the world around them.

We currently offer nature programmes for children aged 5–12. Activities are age-appropriate and therapist-guided.

A water bottle, hat, sunscreen, insect repellent, and comfortable clothes for moving around outdoors. We’ll send a checklist before each session.

Yes! We risk-assess every activity and ensure safety is prioritised. If your child has special needs, let us know and we’ll do our best to accommodate.

BRB Work

We design and deliver tailored wellness solutions including workplace therapy, mental health talks, staff retreats, and ongoing wellbeing programmes.

Our team is led by therapists, bringing evidence-based, clinical insights and practical strategies to workplace wellness.

For HR teams, team leads, and organisations looking to support employee well-being, reduce burnout, and foster a healthier workplace culture.

Absolutely! We co-create programmes based on your goals, team size, and budget. We also offer both in-person and virtual formats.

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Visit our BRB Work page or get in touch with us to discuss a tailored plan for your team.

Not sure where to begin?

Explore our services and see what support might fit you best.

For You

Pause. Get support. Keep growing.

For Kids & Families

Growing together, one pause at a time.

For Workplaces

Support your people, sustainably.

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